Good service oftens goes unnoticed, so I wanted to public thank Bob Meighan, the VP of TurboTax, for helping me get some older .tax files in which I could locate either the PDFs or the original documents I had printed.
I tried tracking down my old TurboTax installations, but I couldn't find the files for the years I was missing. They've either been thrown out or were lost in our robbery last year.
My guess is this isn't an uncommon request, but Bob got me the PDFs I needed ASAP. Anyway, I always like to recognize when a company goes the extra mile to help me out quickly.